Founded in 1997 by Jonathan Bryant and based near Carlisle in Cumbria, Sensible IT Solutions provides IT support to many different businesses throughout Carlisle, Cumbria, Northumberland and Scotland. We use our IT knowledge and expertise to support you and your company whenever you need it. Whether you are a school, charity or business we aim to provide an effective service to keep you running at your very best every day.

Our core aim is to provide our customers with a high quality service and unparalleled response times to support queries. During out of hours we are pleased to offer emergency on-call support to ensure we can resolve any issues for you as soon as possible.

We maintain a variety of industry recognised accreditations, such as 3CX, HP and Microsoft, in order to deliver a high level of technical expertise to all of our customers.

We revel in the convenience and possibilities that smart technology brings to our lives, embodying the ever-expanding synergy between human life and the digital realm.

Why not join us on this journey of innovation and problem-solving, where the past meets the present, and the IT solutions of tomorrow are crafted today — all built on a foundation of trust.

"Over the past 38 years, I've immersed myself in the ever-evolving landscape of IT. From the intricacies of hardware repair to crafting software solutions for both small businesses and large enterprises, I've traversed the dynamic terrain of information technology.

The evolution from the slow and expensive beginnings to today's ubiquitous computing era fascinates me. Computing is now an integral part of our daily lives, and my insatiable curiosity continues to drive me to explore and extend the boundaries of what's possible.

At the core of my ethos is a commitment to providing clients with tailored IT solutions that align with their needs and budget. I believe in avoiding the trap of overselling, instead focusing on delivering optimal outcomes for their unique IT requirements.

My extensive knowledge serves as a compass in navigating the intricate web of IT challenges. It empowers me to efficiently diagnose and resolve issues, simplifying overly complex systems and ushering them into the realm of modern efficiency using the most appropriate technology."

"With over 30 years in IT, I'm a seasoned Level 3 technician and project manager. My focus spans Project Management and Business Analysis, although in a small business setting, versatility is key. Proficient in swiftly diagnosing intricate issues, I ensure minimal disruption, excelling in diverse platforms.

I particularly relish unraveling technological options for our customers, finding tailored solutions. My commitment to staying updated ensures clients benefit from the latest tech. I thrive on delivering top-tier IT support, elevating efficiency, and surpassing expectations.

My passion lies in navigating the complexities of IT, bridging gaps, and empowering businesses with the best-fit solutions."

"With a passion for technology and a keen eye for detail, I oversee the design, implementation, and maintenance of all our clients IT infrastructure.

Having been with the company for 7 years, I am a seasoned professional, specializing in creating and optimizing systems that ensure seamless operations and maximum efficiency, whilst acting as the escalation point for 2nd and 3rd line support issues."

"I started working for Sensible IT Solutions while on work experience in 2014. I joined the company out of university and they have helped me get accreditation in many areas of the field. I am the lead customer liaison within the company and enjoy working with our customers to help them get the best out of their services.

I am also in charge of website design and development for the company. I love seeing a website come from initial ideas to fully developed and work with my clients to ensure we get the best possible outcome for their website."

"I am your main contact for all billing enquiries, from new account setup to copy documents. 

I am responsible for overseeing and managing all financial aspects of our company, ensuring accuracy and efficiency in financial operations. I collaborate with various departments to support the overall success of the organization.

Drop me an email or leave a message by phone and I’ll endeavor to get back to you as soon as possible."

"Ever since I can remember, I've been captivated by the world of technology. Over the years, I've immersed myself in both hardware and software, constantly refining my skills and staying abreast of the latest developments in the field. From troubleshooting to implementing cutting-edge solutions, I thrive on the challenges that come my way. Rest assured, whether you're a part of our team or one of our valued clients, I'm here to provide top-notch support and ensure smooth sailing in the digital realm."

"My name is Kris and I am currently an apprentice for Sensible IT Solutions.

I work in house for one of the private schools that Sensible IT Solutions supports, which is located within the south of England.

I work onsite to ensure quick responses and resolutions that require a physical presence."